GIOKO Dashboard · gioko.ai
Welcome
Analytics
HOURS SAVED THIS PERIOD
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Auto replies
Avg response< 3s
Guest languages
Availability99.5% uptime
Total Conversations
Today: —
<3″
Response Time
↑ Instant
Guest Languages
31 supported
95%+
Response Rate
↑ SLA Target
Conversations per Day
LIVE
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Most Asked
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Guest Languages
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Topics
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Recent Activity
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External Systems
No PMS connected yet
Connect your PMS or Channel Manager so SIREN can read guest data and write charges back automatically.
Conversations
All conversations
RoomMessageCategoryLangTime
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Live Chat
Real-time guest support
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Select a room tab above to start chatting with guests.
Integrations
Connect GIOKO to your PMS & Channel Manager — your data, one place
A central hub for your hospitality stack
Sync reservations from your PMS, push room-service charges back to the guest folio, and let the AI know each guest by name and check-out date. We're rolling out integrations one by one — request the one you use and we'll prioritise it.
0 connected

Property Management Systems

Channel Managers & Booking

What you get when connected

In-stay intelligence
SIREN reads guest names, room numbers and checkout dates from your PMS for personalised replies.
Folio write-back
Room service orders and extras are charged directly to the guest's folio — no manual entry.
2-way sync
Reservations refresh automatically. Status changes flow back to your dashboards.
Secure by default
API keys are encrypted at rest. We only request the scopes we need.
Voice Receptionist
An AI that answers your phone — day and night, in 31 languages
Coming Soon
Your phone, answered. Every call, every language.
Guests call your hotel and a natural AI voice picks up instantly — sharing WiFi details, breakfast hours, directions and availability info, taking messages for reception, and recognising the caller's language automatically. If the language isn't recognised, it politely continues in English. Powered by the same GIOKO brain that runs your in-room assistant.

What's coming

24/7 answering
Never miss a booking call again — the AI picks up in under two rings, around the clock.
31 languages, auto-detected
The caller speaks, the AI recognises the language and replies naturally. Unknown language? It continues in English.
Knows your hotel
WiFi, check-in times, menu, parking, directions — the same live data your SPARK assistant uses.
Messages to reception
Requests the AI can't handle become instant Telegram notifications with a transcript.
Emergency aware
Real emergencies are recognised immediately and given the correct local emergency numbers.
Call analytics
Every call logged in your dashboard: topic, language, duration, outcome.
Online Check-in
Let guests check in before they arrive — no front-desk queue
Coming Soon
Skip the front desk. Welcome the guest.
Send a branded link before arrival. Guests fill in their details, upload an ID, sign your terms, and even pay a deposit — all from their phone. You get a clean dashboard at reception with everything ready to print or push to your PMS.

What's coming

Magic-link invites
Auto-send a personalised check-in link to every booking, in the guest's language.
Photo ID capture
Passport or national ID upload, encrypted and stored only as long as you need.
Digital signatures
Your house rules and registration form, signed legally before the guest arrives.
Deposit collection
Optional pre-authorisation or deposit payment via Stripe, your fees, your terms.
Multi-guest support
Lead guest fills in once for the whole party — perfect for families and groups.
Police-ready exports
One-click PDF / CSV in the format the Greek tourist police expects.

Sneak peek

Pending
3
Submitted
5
Approved today
12
BKG-1234 Room 201 · Smith · Today APPROVED
BKG-1235 Room 305 · Παπαδόπουλος · 29 Apr SUBMITTED
BKG-1236 Room 102 · Müller · 30 Apr INVITED
Settings
Connected to Supabase
Two-way sync: Changes save to Supabase and the chatbot picks them up instantly.
Property Details
The number the assistant gives guests who ask to speak with a human (when Live Chat is off).
Saved!
AI Assistant
Saved!
Location & Map
Set your hotel's coordinates so guests can see nearby restaurants, beaches & attractions on the map.
Saved!
⭐ Recommended Places
Add your personal recommendations. These appear with a gold star ⭐ on the guest map.
Saved!
Chatbot Buttons
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Saved!
Subscription & Payment
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Security
Password changed!
Danger Zone
To delete your account contact gioko.ai
Assistant Theme Color
Choose the color scheme of the AI chatbot your guests see.
Saved!
Hotel Operations & Button Labels
Check-in / WiFi
Booking
Food & Beverage
Manage your full menu (breakfast, drinks, snacks…) on the new Menu page in the sidebar. The AI knows the prices and answers guest questions automatically.
Saved!
Saved!
Live Chat with Guests
Allow guests to reach you directly through real-time chat. When disabled, the assistant will direct guests to call your staff phone instead.
Saved!
Button Labels & Replies
Customize the button text and the automatic reply for each chatbot button. Each language is saved separately.
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Translates from the currently selected language tab to all other languages. Powered by AI.
Saved!